Management Workshops

 
 

Peter Cox can provide Your Business with quality, industry specific training and support on all aspects of financial management within their organisation. The programs and sessions available to Your Business can provide the financial management and planning skills necessary for staff at all levels to complete their tasks in a manner that reflects favourably on your profitability. All work completed to develop training material that is tailored to your reporting systems is free of charge.


RETAIL MANAGEMENT
TRAINING WORKSHOPS
Prepared and Presented
by
Peter Cox

2008

Our Proposal
Macquarie Advisory Partnership (MAP) can provide Your Business with quality, industry specific training and support on all aspects of financial management within their organisation. The programs and sessions available to Your Business can provide the financial management and planning skills necessary for staff at all levels to complete their tasks in a manner that reflects favourably on your profitability. All work completed to develop training material that is tailored to your reporting systems is free of charge.

Program Outline
MAP has workshops tailored specifically for all levels of staff. All workshops are designed to provide participants with a logical approach to better financial management and planning.

To register for a workshop please contact Peter Cox
Ph: 0438 712 200 or email: peter.m.cox@bigpond.com

Workshop 1 - Financial Management for Profit

Workshop 2 - Business Planning

Workshop 3 - How to Improve the Profit of Your Store

Workshop 4 - How to Improve Stock Control in Your Store

Workshop 5 - How to Improve Debtor Control in Your Store

Workshop 6 - How to Improve Your Sales Technique and Handling the Difficult Customer

Workshop 7 - Improving your People Management Skills



Workshop 1:

Financial Management for Profit.

Duration: Two (2) days
An intensive workshop for Retail Managers that focuses on margin, stock and debtor management, as well as an introduction to budgeting and forecasting for sales, purchases and cash flow.

Day One

Session 1
Components of excellent retail management in Australia

Session 2
The Key Performance Indicators for your Operation (Store figures will be required to be brought along to the workshop)

  • What are the High Profit Operators achieving?
  • How are you performing?

Session 3
Strategies to improve Gross Profit in your industry.

  • Gross profit. What is it?
  • What affects the Gross Profit margin in your industry?
  • The effect of discounting, when to discount and using discount tables to decide.
  • How to improve the gross profit result in your store.
  • Improving stock handling procedures.
  • Tips to reduce shrinkage.
  • The difference between markup and margin.

Session 4
Strategies to improve Stock Control.

  • How to use key stock retail ratios to determine whether you are under or over stocked.
  • What can cause an overstock problem? Discover the 20 plus reasons for being overstocked in a Retail Store.

Day Two

Session 5
Strategies to improve Debtor Control.

The legal perspective in opening accounts.
How you can effectively collect trade accounts.
What are the legal considerations to remember in collecting accounts?

Session 6
Planning for the future.

  • How to complete a SWOT analysis of your store.
  • Putting together a profit, sales and purchase plan for your store.
  • Setting up a simple open to buy system in your store.

Session 7
How to put together a Cash Flow plan for retail store.

  • How to improve your cash flow.
  • What financiers look for in cash flow planning.

Session 8
Workshop summary

 



Workshop 2:

Business Planning

 

Duration: Two (2) days
Available only to participants who have completed Workshop
One Financial Management for Profit.

Day One

Session 1
Reviewing you current financial performance. An analysis undertaken by us to determine your results.

Session 2
A 2-5 year plan.

  • How to make a start.
  • What steps need to be taken.

Session 3
Your 2-5 year plan.

  • What is your projected growth?
  • How to assess your market place.
  • What structure and people do you need?
  • Systems and ownership.

Session 4

What is your vision for the business?

  • What is a mission statement?
  • How to create your own mission statement.

Day Two

Session 5

Your marketing plan.

  • What is a marketing plan?
  • Do I need one?
  • How to create a simple marketing plan.
  • The five P’s

Session 6

Your Business plan.

  • What is a Business plan?
  • Why is it different to my marketing plan?
  • Do I need one?
  • How to create a simple business plan.

Session 7

Your capital plan.

  • What is a Capital plan?
  • How to create a simple capital plan.

Session 8

Managing your priorities and time

  • What is time management?
  • How to prioritise
  • Steps to improving time management skills

Session 9

Workshop summary.

Analysis of individual plans. Each participant will leave Workshop Two with a detailed plan for their store covering the next 2-5 years.

 

 


 

Workshop 3:

How to Improve the
Profit of Your Store

Duration: One (1) Day

Sessions

  • Understanding Gross Profit/Margin.
  • How you can lose Gross Profit/Margin in a Retail Store.
  • Steps to improve Gross Profit/Margin.
  • The affect of uncontrolled discounting on profitability.
  • The importance of the add-on sale.
  • The GMROI.

 

Workshop 4:

How to Improve Stock Control
in Your Store

Duration: One (1) Day

Sessions

  • Understanding stock control and stockturns.
  • Identifying the causes of low stockturns.
  • Unit stock control to identify slow moving lines.
  • Using merchandising to increase stockturns.
  • Easy budgeting tools to assist in purchasing.

Workshop 5:

How to Improve Debtor Control
in Your Store

Duration: One (1) Day

Sessions

  • The important steps in establishing an account
  • Simple techniques in collecting overdue accounts
  • Recouping the cost of selling on account
  • Understanding the 10 C’s of selling on account

Workshop 6:

How to Improve Your Sales Technique and Handling the Difficult Customer

Duration: One (1) Day

Sessions

  • The steps in making the sale.
  • How to overcome the price objection from Customers.
  • Techniques to handle sceptical and indifferent customers.
  • Understanding the difference between needs, features and benefits.
  • How to make the add-on sale.

Workshop 7:

Improving your
People Management Skills

Duration: One (1) Day

Sessions

  • Introduction to leadership.
  • Steps in successful recruitment and induction.
  • Tools to motivate and build a successful team.
  • How to use performance appraisals
  • Establishing a training programme and components of effective in-house training.

TOP

 

To register for a workshop please contact Peter Cox
Ph: 0438 712 200 or email: peter.m.cox@bigpond.com

 
     

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